Legal

Terms and Conditions

Last updated: 12/21/2022

What is Teleskop?

Teleskop is a specialized feedback platform that helps teachers, schools, and organizations collect and work with feedback while protecting respondent anonymity.

Please read these Terms and Conditions carefully before using our products and services.

Who we are

Teleskop is the commercial name of S.C. TELESKOP SYSTEM S.R.L., a Romanian legal entity with its registered office in Buzau County, Buzau, Strada Mesteacanului, Bloc 2E, registered with the Trade Register under J10/1581/2022 and fiscal identification code 47253824.

Using the Teleskop platform

By using the Teleskop platform, you agree to the Terms and Conditions set out below. You are expected to follow all policies made available through this document.

  1. Teleskop cannot be held responsible for any errors that appear on the site, regardless of their cause, including site changes, settings, or updates. Teleskop is also not responsible for the content, quality, or nature of third-party sites reached through links from https://teleskop.ro; responsibility for those sites belongs entirely to their owners.
  2. Access to the platform is available only to registered users.
  3. Users are responsible for keeping their Teleskop account credentials confidential.
  4. The platform is used at your own risk, and the site administrator cannot be held liable for any loss or damage resulting from its use. By accessing the platform, users agree to use Teleskop in good faith, provide accurate identity information, and avoid misleading others.
  5. In order to improve our services, we reserve the right to add, modify, or remove features at any time.
  6. The site administrator reserves the right to refuse or close access to the platform at any time, without prior notice, if it is considered to be used improperly or in violation of these Terms and Conditions. Any attempt to mislead, abuse, or otherwise violate these rules may result in access being blocked and, where appropriate, legal action.
  7. By accessing the platform, users confirm that they understand and accept these Terms and Conditions.

Personal data

User personal data may be used by Teleskop only for the purposes stated on this website and in the Privacy Policy. Personal data such as name, email address, phone number, and similar information is collected and stored in accordance with GDPR requirements and with full transparency about processing purposes and legal bases.

Artificial intelligence (AI Assist)

Results generated by the AI Assist feature (including AI Assist for Students) are provided as informational support and may contain errors. Users are responsible for verifying the information before making educational decisions based on it. Content sent to AI Assist is processed as described in the Privacy Policy (zero data retention, no training on your data).

You must not submit data that is not necessary for the purpose (for example, national ID numbers or detailed medical data) to AI Assist, nor use the feature for unlawful purposes.

Subscriptions and payments

Plan prices and their limits are those shown on the pricing page. Subscriptions are paid online by card. You may cancel your subscription at any time from your account; cancellation takes effect at the end of the already-paid period. For payment-related requests, write to office@teleskop.ro.

The content of the platform, including but not limited to text, images, graphics, buttons, software, web design elements, scripts, and any other data, is the property of Teleskop and is protected by copyright and intellectual property laws.

The combination of these elements, including the site design, is the exclusive property of Teleskop. Any use without prior written permission from Teleskop is prohibited and may be sanctioned under applicable law.

Governing law and disputes

By using the platform, the user agrees that Romanian law governs these Terms and Conditions and any dispute that may arise between the user and the Teleskop platform.

In the event of a dispute, the parties will first attempt to resolve it amicably. If an amicable settlement is not possible, the dispute will be settled by the competent courts in accordance with Romanian law.

Under no circumstances shall the Teleskop platform be responsible for any loss or damage caused by force majeure.

Final provisions

If any provision in these Terms and Conditions is found to be invalid or unenforceable, that provision will not affect the validity of the remaining provisions.

We may update these Terms and Conditions to reflect legal changes or platform updates. We recommend checking this document periodically. In the case of major changes, we will notify users by email.

Questions and requests

If you have questions or requests related to the processing of your personal data, please contact us at privacy@teleskop.ro.

You can also review our Privacy Policy for more details about how we process personal data.